After much thought, I decided to add the word Talmudist to my Headline. Unfortunately, I don’t think many people have ever met a Talmudist or have any idea of what the Talmud is. So I quote the following Joke to get the topic statrted. Rabbi Joseph Telushkin, whose writings have been a blessing to many […]
The 12 Soft Skills Needed to Provide Great Computer Support Communication Skills are critical and deserve their own article. IT Support needs to communicate clearly in layman’s terms what the issue is and how to fix it. We need to communicate verbally, in person and by phone to relay our findings and to convey instructions. We